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Our Most Asked Questions


Do we offer bikini waxes for men?

At this time we do not offer bikini waxes for men.


How much hair should I have to get waxed?

We recommend that you have ¼ of an inch of hair growth for waxing or sugaring.


How should I look after my skin after waxing?

Make sure to keep your skin moisturised with a fragrance-free moisturiser. And wear loose-fitting clothes when possible to avoid ingrown hairs. 

What is the difference between a Brazilian and a French bikini wax?

A French bikini removes hair from further in than a bikini but doesn't touch the labia region. Whereas a Brazilian removes all your hair from that area.


What is gel polish?

Gel nails will last till your nail growth needs covering. Gel Polish is also instant curing using UV light; so you can walk away with dry, perfect nails.


What kind of gel do we use?

Viva uses the best gel we can get our hands on. We use Magic Gel. We have found this to be the strongest with the best adhesion to your nail. It is also vegan, cruelty free and uses no known carcinogens. 

What do we suggest to strengthen your nails?

We highly suggest you try Dadi Cuticle Oil and Duri Rejuvacote. The Dadi Oil promotes healthy nail growth and keeps your nail bed hydrated. Duri Rejuvacote strengthens your nails and minimizes splits and cracks in the nail bed. Both of which are available at the spa.

Why do we suggest you stop using drugstore products?

Drug store products are full of fillers. This is so they can be picked off a shelf and anyone can use them without instruction. This means you have to use more of the product and they have fewer results, if any. Many of them have such low concentrations of active ingredients you really aren't getting your dollars worth. When you are purchasing products spa use they have been clinically tested to give you significant benefits. Many also include fragrances. Fragrance recipes are protected under copyright protection so they can not be replicated. Unfortunately, fragrances ingredients are well-known carcinogens which means they cause cancer. It is always better to know exactly what you're putting on your skin, as these products are dissolving directly into your body.

I don't know what products I should be using for my skin, what should I do?

Give us a call or email to book a face map & skin analysis appointment! We know the products we sell inside out and will be able to pinpoint your biggest skin complaints and be able to make you a customised plan to make sure you're getting the most benefits out of your skin products.

Why do we use dermalogica products?

Dermalogica is a renowned producer of beauty products. They use science to clinically test every product they provide gives you results. We also love that their products are cruelty-free, fragrance-free, and vegan.

Question not answered?

Feel free to send us an message or give us a call

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